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Fire service monitoring price comparison

Additional fees for connections

Item

Description

ADT Fire

AFAM

Connection and supply of TX Unit

Fire Alarm connection (includes additional fire alarms on same TX Unit) and supply of board, cabinet, plug-pack, and standard antenna.

595¹

595¹

Adding a New Fire Alarm

Adding a secondary connection to an existing connected site using existing TX Unit

395*

Nil*

Removing a Fire Alarm

Disconnection of any Fire Alarm connection, leaving a primary connection in place

250*

Nil*

Site Revisits

Install agent has attended unsuccessfully completing the connection

350*

Nil*

Internal Relocation

TX Unit relocated internally within same site

450*

Nil*

External Relocation

TX Unit relocated to external location

595*

Nil*

Disconnection / Cancellation

Fire monitoring service cancelled requiring removal of TX unit

“Apply”

Nil*2

Reconnection

Reinstatement of a disconnected Fire Alarm (existing) in a once connected building

495³

Nil³

Change of Ownership

Ownership of site has changed and monitoring contract transferred to new owner

250*

Nil*

*These charges apply in respect to the work undertaken by the Monitoring Company for administration and commissioning to the NZFS. The Service Agent will charge the customer directly for their site attendance, labour and costs. The figures shown are only the Administration Fee.

1 Ownership of the TX Unit remains with the Monitoring Company.

2 Presumes that the TX Unit is returned in good working order, otherwise a charge will be made.

3 assumes the TX Unit is still in place, and that the building complies with the Fire Service’s reconnection requirements
Note: For non standard connections, additional wiring and or extender aerials costs may be on charged for both companies.

Monthly monitoring fees

Service

Description

ADT Fire

AFAM

Primary System

The initial fire system to connect to Tx Unit

72.77

69.30

Secondary System

Second to sixteenth connection, per connection

15.15

14.43

Online Access

Web portal that allows customers to access and review status and past activity of fire alarm system

20.00

Nil

Customer Reporting

Customer reporting (page, SMS/TXT, or e-mail) of specified occurrences (Fire, Defect, Isolate, Test, etc)

Not specified

10.00

Notes:

  • The fees for connection and monitoring are standard nationwide and are referenced in the Customer and Agent Agreements.
  • The above monitoring rates include NZFS levies. Any increase to these fees will be on charged to Agent for transfer to the Customer.
  • The monthly recurring fee structure applies from the day the panel is connected to the NZFS STSMHS and the monitoring company.
  • AFAM Fees and charges are invoiced to the Agent, ADT invoice the customer separately and both require payment monthly in advance..

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